Effective Date: September 16, 2025
This Privacy Policy describes how Yard Hero (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at [https://yardhero.com.au] (the “Site”) to request a quote for lawnmowing and gardening services.
1. Information We Collect
A. Personal Information You Provide
When you request a quote, we may collect the following personal information:
- Contact Details: Your name, email address, and phone number.
- Location Information: Your street address, suburb, and postcode to provide an accurate service quote.
- Service Details: Information about the specific services you are requesting, such as lawnmowing, gardening, or other related tasks.
B. Automatically Collected Information
We use analytics tools to help us understand how people use our Site. This may involve collecting information automatically, such as:
- Usage Data: Your IP address, browser type, operating system, and the pages you visit on our Site.
- Referral Data: The website you came from to reach our Site.
This information is typically aggregated and anonymized, meaning it cannot be used to identify you personally.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To generate and send you a personalised quote for our lawnmowing and gardening services.
- To Communicate: To contact you about your quote request or to follow up on the services.
- To Improve Our Website: To analyse user behaviour and improve the functionality, design, and content of our Site.
- Marketing: We may occasionally use your contact information to send you promotional emails about our services, but you will always have the option to unsubscribe.
3. Disclosure of Your Information
We may share your information with:
- Service Providers: We may use third-party companies to help us with analytics or to host our website. These providers are only given access to your information as needed to perform their functions and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request a correction of any inaccurate or incomplete data.
- Request the deletion of your personal data.
- Opt out of receiving marketing communications from us.
To exercise these rights, please contact us at contact@yardhero.com.au.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee the absolute security of your data.
6. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date.”
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Yard Hero contact@yardhero.com.au 0423282967